The service and your agreement
The service provides educational resources and simulated practice in radiotherapy and medical imaging. It is not supplied for diagnosis, treatment planning, treatment delivery or other patient care. Read the Educational Use and Safety Statement with these terms. A score or completion record is educational feedback, not a professional qualification or proof of clinical competence.
You must be able to enter a binding agreement or use the service through an authorised institutional arrangement that provides any required consent and supervision. The service is intended for relevant students, educators and professionals. Where an institution arranges access, its authorised user rules also apply, provided they do not remove mandatory legal rights.
We identify the applicable terms before registration or purchase where acceptance is required. The modules and licence offered at purchase, and any written institutional agreement, determine what access is included. An unrelated institution’s agreement does not change an individual purchase.
Accounts and access permissions
Provide accurate details and use your own account. Keep login credentials private and use a credential that is different from your employer or university password. An institutional email address does not mean that institutional single sign-on or multi-factor authentication is enabled.
Student and member identifiers are matched within an organisation. Do not create duplicate identities to bypass access controls, attempt limits or assessment rules. Contact us if you have an existing account under a different name or organisation. Curriculum and simulator logins are separate systems and may require separate access arrangements.
Registration, account activation and module permission are separate steps. A pending or suspended account cannot use a module merely because a payment reference or institution name has been supplied. Administrators may verify your identity, payment and entitlement before granting access.
Individual access is for one named user. Institutional seats and teaching rights are governed by the relevant agreement. A student account does not permit administration of other users, publication of shared cases or changes to teaching references.
Acceptable use
Use the service for authorised learning, teaching or evaluation. Do not impersonate another person, share a paid login, interfere with other users, bypass authentication or payment controls, introduce malicious material, or conduct unapproved testing that disrupts or accesses the service.
Do not submit identifiable patient data, unlawful material or material you lack permission to use. Do not try to identify people in de-identified teaching datasets. Follow assessment instructions and identify your own work accurately. Restrictions on our service do not remove permissions or exceptions that apply independently to third-party material.
Individual paid RT Contour and Image Match access
Individual paid access is for one named account. The offer you select identifies whether it includes RT Contour, Image Match, or both, and which modules are included. Prices and access periods may vary between offers. We show the price, currency, applicable charges, included modules and access period before you pay. Purchasing one module does not automatically grant access to another. Institutional pricing and access arrangements are stated separately.
Payment is processed through the checkout or another payment method we expressly accept. Review the total payable, any currency conversion and additional amount shown by your payment provider before paying. Your receipt or order confirmation identifies the offer purchased. CETSOL PTY LTD is not currently registered for Australian GST and does not charge Australian GST.
Activation is manual after we independently confirm payment and the correct account. The purchased access period starts when the administrator records the paid access grant, after the account has been approved and activated. We confirm the included modules, access period and expiry. Payment does not produce immediate automatic access; contact enquiries@radiotherapyeducation.org if confirmation has not arrived.
Renewal requires a new payment and a new confirmed grant. If renewed before the current paid term expires, the purchased renewal period is added from that expiry. If the term has already expired, the new term starts when the renewal is recorded. There is no automatic debit, charge or renewal.
When a paid term ends, access under that grant ends. A separate valid institutional or manual grant may still provide access. Expiry does not automatically delete your account or saved progress. We do not promise indefinite preservation of learning records; see the Privacy Policy and request a copy of important results.
Support availability and changes
For account, technical or payment help, email enquiries@radiotherapyeducation.org with the affected module, account identifier and a description of the issue. Do not send a password or full card details. Where useful, include a screenshot without patient or other people’s personal information.
Performance depends on the device, browser, connection and dataset. A feature available on desktop may operate differently on a phone, tablet or headset. Published device requirements and any trial offered should be considered before purchase. We do not promise uninterrupted service or identical performance on every device.
We may maintain, fix or improve the service. Where a planned change materially reduces a paid service during its current term, we will give appropriate notice and address the effect on your access, including remedies required by law. We will not retrospectively change the price already paid for that term.
Refunds and consumer rights
Nothing in these terms excludes, restricts or modifies a consumer guarantee, remedy or liability that cannot lawfully be excluded under the Australian Consumer Law or another applicable law.
If the service fails to meet an applicable guarantee, you may be entitled to a remedy such as having the issue fixed, cancellation, a refund or compensation, depending on the circumstances. Contact us with the problem and purchase details so we can assess the appropriate remedy. You do not lose those rights simply because you have logged in or used the service.
For a change of mind or an accidental purchase, contact us promptly. Any discretionary refund is considered separately from mandatory legal rights. An approved refund and the associated access adjustment are handled manually. We will explain the effect on that paid grant and preserve unrelated access rights.
Your work and intellectual property
You or the relevant rights holder retain ownership of your original submissions. By saving or submitting work, you give CETSOL permission to store, process, display and share it only as reasonably needed to provide the selected service, assessment, support and authorised institutional administration. This permission does not transfer ownership or give us an unrestricted right to sell your identifiable work.
Case administrators and authorised experts must have permission to supply scans, contours, teaching text and related materials. Publishing a teaching reference or a case default makes that material available to the users permitted to access the case. Keep the source, licence and review status attached to it.
CETSOL and its licensors retain rights in their respective software, teaching content and branding. Third-party datasets, research papers and open-source components have their own rights and licence conditions. The Copyright and Third Party Credits statement explains the distinction.
Suspension and ending access
We may restrict access where reasonably necessary to address suspected unauthorised access, material misuse, non-payment or a legal requirement. The response should be proportionate. Where practicable, we will explain the reason, offer an opportunity to resolve it and review relevant information you provide. Urgent protection may require action before notice.
You may stop using the service or ask to close your account. Closing an account does not automatically cancel a payment or resolve an outstanding refund request. Any refund is assessed under the section above and applicable law. We explain the effect of closure on learning records and any retention obligations.
If we discontinue a paid service before the end of a term for reasons not caused by your breach, we will address the unused period and any applicable refund or other remedy. An institutional administrator may end institutional access under its agreement; that does not automatically cancel a separate valid individual grant.
Responsibility and disputes
You are responsible for using the service within its educational purpose and for obtaining permission for material you supply. We are responsible for obligations the law places on us as the supplier. These terms do not impose an unlimited indemnity on learners or disclaim every loss regardless of its cause.
Educational references, automated registration, interpolation and scoring can contain errors or differences of interpretation. Refer issues to an educator and avoid relying on a result for patient care. The presence of a published study does not guarantee a particular user’s result or establish approval of every current feature.
Contact enquiries@radiotherapyeducation.org first about a dispute so we can attempt a practical resolution. This does not prevent you from approaching a regulator, tribunal or court with jurisdiction or using a mandatory remedy available where you live.
Changes to the terms
We will date a published update and give appropriate notice of material changes. Changes needed for future purchases will be shown before purchase. We will not use a later version to remove accrued rights or retrospectively impose a materially different paid bargain without an appropriate agreement or remedy.